As a Junior Operations Associate at Yes Madam, you will have the opportunity to work in a dynamic and fast-paced environment where your skills in MS Office, English Proficiency (Spoken and Written), Telugu Proficiency (Spoken), and Hindi Proficiency (Spoken) will be put to good use.
Key responsibilities:
1. Assist in daily operational tasks such as scheduling appointments, managing client inquiries, and coordinating with service providers
2. Maintain accurate and up-to-date records of client interactions and transactions
3. Handle incoming and outgoing communication in a professional manner, both verbally and in writing
4. Support the Operations team in ensuring smooth and efficient workflow within the organization
5. Collaborate with different departments to streamline processes and improve overall efficiency
6. Participate in team meetings and contribute ideas for process improvement and optimization
7. Adhere to company policies and procedures to uphold the highest standards of service delivery
If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, then we invite you to join our team and be a part of our exciting journey at Yes Madam.
Annual CTC: ₹ 2,00,000 - 2,40,000 /year
Yes Madam is a revolution in the beauty industry that provides affordable beauty home services. The concept is unique as it is based on a per-minute model. Our vision is to provide transparency in products and prices in beauty services that disrupt the beauty industry.